Business Process Outsourcing

  • Covid Advisory
  • Business Continuity Planning
  • Security Management
  • On-site Security Audits
  • Screening Services
  • Business Intelligence

We lead full-scale security management programs for many of the Philippines most prominent outsourcing companies, including security assessments of nationwide facilities, security strategy development, and the provision of onsite security managers.

We provide discreet research into internal fraud and misconduct cases for a wide variety of outsourcing industry clients.

We conduct executive employment screening, particularly for organizations that seek to hire expat leaders. We help our clients hire the most credible and competent candidates in the highly competitive Asian talent market.

from $400 / 1 month access

bulk corporate discounts available

What We Do




Case in Point

 investigating credit card theft inside a major bpo

Through rigorous investigations and extensive interviews, we were able to trace an organized crime syndicate's process, identify compromised staff members, and prevent further data leakages.

Download the Case Study

Related Topics from PSA Business Intelligence

September 27, 2022

A significant portion of President Marcos’s visit to New York City was devoted to promoting the Philippines to potential foreign investors. A summary of the trip from the office of the Press Secretary summarizes his meetings with the foreign business community: Keynote address at the New York Stock Exchange A Philippine Economic Briefing  Four CEO roundtable …

(Member Content)
September 13, 2022

Continued attention is being devoted to an alleged uptick in kidnapping in the Philippines, including from legislators in the Senate and the House. On September 6, Philippine Chinese Chamber of Commerce and Industry (PCCCI) President Lugene Ang met with House Minority Leader Marcelino Libanan about kidnapping incidents in the Filipino-Chinese community. The PCCCI announced that they …

(Member Content)
August 9, 2022

From August 4 to 6, the People’s Republic of China conducted military drills and live fire exercises around Taiwan. In response to the visit of US Speaker of the House, Nancy Pelosi, these exercises included the firing of some 11 ballistic missiles. A portion of these missiles traveled over the island of Taiwan before landing on …

(Member Content)
July 26, 2022

President Marcos delivered his first State of the Nation Address (SONA) in a manner that was highly policy-focused and even technical. The speech stood in stark contrast to the SONA’s from the last six years under the Duterte administration, and even in comparison to the relatively policy-light campaign of Marcos as a presidential candidate. The President …

(Member Content)
July 12, 2022

COVID-19 cases continue to go up nationwide. The DOH is reporting over 2,000 cases per day, with the two-week growth rate of over 100 percent. Metro Manila on its own is reporting about 800 cases per day. Many cases are not being detected through testing as anti-gen testing is now widespread and the two-week positivity …

(Member Content)
May 31, 2022

Further announcements were made for the incoming administration this week, easing uncertainty over the incoming administration. The appointments continue to reassure investors and the business community who wanted to see a technocratic economic team. Even organizations that are sometimes critical of the government issued praise in reaction to the picks. In response to the announcement of …

(Member Content)

May 17, 2022

The business community and international investors continue to eagerly await the announcement of incoming President Marcos’s cabinet. The announcement of a technocratic team of economic managers is likely the single most important step that could be taken to reassure both local and international investors. Headlines continue to circulate about investor anxiety stemming from uncertainty about the …

(Member Content)

April 5, 2022

Amid concerns about potential blackouts during the 2nd Quarter, and particularly during the May 9 elections, the Department of Energy released a revised power outlook. The outlook accounts for the forced outage at Calaca Unit 2, which is on an extended outage until July 2022. The outlook shows potential yellow alerts in the second half of …

(Member Content)

March 29, 2022

Philippine Export Zone Authority (PEZA) Director-General Charito B. Plaza said that PEZA will release a memorandum circular allowing 70 percent work onsite and 30 percent work from home for companies based in PEZA zones. According to Plaza, they plan to release the memorandum circular before March 31.   PEZA appears to be basing this interpretation on the …

(Member Content)

September 27, 2022

A significant portion of President Marcos’s visit to New York City was devoted to promoting the Philippines to potential foreign investors. A summary of the trip from the office of the Press Secretary summarizes his meetings with the foreign business community: Keynote address at the New York Stock Exchange A Philippine Economic Briefing  Four CEO roundtable …

(Member Content)
September 13, 2022

Continued attention is being devoted to an alleged uptick in kidnapping in the Philippines, including from legislators in the Senate and the House. On September 6, Philippine Chinese Chamber of Commerce and Industry (PCCCI) President Lugene Ang met with House Minority Leader Marcelino Libanan about kidnapping incidents in the Filipino-Chinese community. The PCCCI announced that they …

(Member Content)
August 9, 2022

From August 4 to 6, the People’s Republic of China conducted military drills and live fire exercises around Taiwan. In response to the visit of US Speaker of the House, Nancy Pelosi, these exercises included the firing of some 11 ballistic missiles. A portion of these missiles traveled over the island of Taiwan before landing on …

(Member Content)
July 26, 2022

President Marcos delivered his first State of the Nation Address (SONA) in a manner that was highly policy-focused and even technical. The speech stood in stark contrast to the SONA’s from the last six years under the Duterte administration, and even in comparison to the relatively policy-light campaign of Marcos as a presidential candidate. The President …

(Member Content)
July 12, 2022

COVID-19 cases continue to go up nationwide. The DOH is reporting over 2,000 cases per day, with the two-week growth rate of over 100 percent. Metro Manila on its own is reporting about 800 cases per day. Many cases are not being detected through testing as anti-gen testing is now widespread and the two-week positivity …

(Member Content)
May 31, 2022

Further announcements were made for the incoming administration this week, easing uncertainty over the incoming administration. The appointments continue to reassure investors and the business community who wanted to see a technocratic economic team. Even organizations that are sometimes critical of the government issued praise in reaction to the picks. In response to the announcement of …

(Member Content)

May 17, 2022

The business community and international investors continue to eagerly await the announcement of incoming President Marcos’s cabinet. The announcement of a technocratic team of economic managers is likely the single most important step that could be taken to reassure both local and international investors. Headlines continue to circulate about investor anxiety stemming from uncertainty about the …

(Member Content)

April 5, 2022

Amid concerns about potential blackouts during the 2nd Quarter, and particularly during the May 9 elections, the Department of Energy released a revised power outlook. The outlook accounts for the forced outage at Calaca Unit 2, which is on an extended outage until July 2022. The outlook shows potential yellow alerts in the second half of …

(Member Content)

March 29, 2022

Philippine Export Zone Authority (PEZA) Director-General Charito B. Plaza said that PEZA will release a memorandum circular allowing 70 percent work onsite and 30 percent work from home for companies based in PEZA zones. According to Plaza, they plan to release the memorandum circular before March 31.   PEZA appears to be basing this interpretation on the …

(Member Content)

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